Appointment Cancellation Policy/ No Show Policy

1. Cancellation Policy/ No Show Policy

We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you are preventing another person from getting treatment.

Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly "full" appointment schedule.

If an appointment is not canceled at least 24 hours in advance, you will be charged a fifty dollar ($50) fee.

2. Scheduled Appointments

We understand that delays can happen due to a variety of issues, however we must try to keep other patients on time. If a patient is 15 minutes past their scheduled appointment, we may have to reschedule the appointment.

3. No-Call Cancel/ No Show for more than two "2" appointments may result in dismissal from program with no refund.

I acknowledge that I have read, understand, and agree to abide by the Cancellation/ No Show Policy.

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Medical Services provided by Primary Medical of KY, P.S.C., Elite Health Services, P.A., CO., Primary Medical of IN, P.C.
2025.07.09

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Appointment Cancellation Policy
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